Amsterdam, August 21, 2025 – Towwer, the startup reinventing how businesses deliver technical support, has secured a €2 million seed round to accelerate growth and expand its automation platform across Europe and beyond.

The round was led by [Investor Name(s)], with participation from several strategic angels in the SaaS and customer experience space. The funding will be used to strengthen the product, grow the team, and roll out Towwer’s dedicated integration and support service.

Rethinking technical support

Traditional technical support is slow, repetitive, and costly. Customers often face long response times, while support teams drown in routine tickets. Towwer changes this by automating customer support processes, enabling companies to resolve frequent issues instantly while freeing their human agents to focus on complex, high-value cases.
“Support shouldn’t be a bottleneck — it should be an advantage,” said [Founder Name], CEO of Towwer. “We’ve built a platform that helps companies keep knowledge in-house, automate repetitive tasks, and ensure no valuable expertise is ever lost.”

Beyond software: support as a service

While automation tools are powerful, integrating them into existing workflows can be challenging. That’s why Towwer also offers a dedicated service — helping companies integrate the platform into their processes and providing ongoing technical support.
This hybrid approach ensures that businesses don’t just buy software — they gain a reliable partner who helps them adopt, customize, and scale automation successfully.

Backed for growth

Investors see a major opportunity in the technical support industry, which is valued at billions and ripe for disruption.

“Towwer is tackling a universal problem for businesses of all sizes,” said [Investor/VC Partner Name].
“Their combination of smart automation and hands-on services positions them uniquely in the market. We’re excited to support their vision of making technical support faster, smarter, and more human.”

What’s next

With this new funding, Towwer plans to:
Expand its engineering and customer success teams.
Launch new integrations with popular CRM and support platforms.
Scale its presence in key European markets.

Towwer is already working with early adopters in SaaS, e-commerce, and B2B services — companies where fast, efficient support is mission-critical.

About Towwer

Towwer is a support automation company on a mission to disrupt the technical support industry. By combining intelligent automation with hands-on integration services, Towwer helps businesses deliver faster, more efficient customer support without the loss of knowledge or the burden of constant onboarding.